The Whole Bride

TWB Comb

$9.95

Our custom TWB wide tooth comb, in the dreamiest pearl turtleshell design. 

The perfect accessory to ensure you're always wedding day ready.
Carry your TWB Comb with you on the day to touch up before your photos and any important wedding day moments. 

Size: 15cm x 6cm

The Whole Bride ships from Australia, and ships worldwide. 

All orders are sent via Australia Post's Regular Service within Australia, and then via third party postage services connected with Australia Post for global destinations.

Placed orders on our website are processed for delivery within 48 hours. Once your order is dispatched you will receive shipping confirmation and tracking details. 

**please note that there might be some delays due to COVID-19, you will be sent tracking as soon as your order has been shipped**

AUSTRALIAN ORDERS
- Postage fee of $7.50 (regular) or $11.00 (express) for orders under $95
- Orders over $95 have free regular postage 
- Express shipping is reduced to $5 for orders over $95
- Free express postage on orders over $125
- Free shipping excluded for any orders containing sparklers (due to regulations and weights)
- Postage fee of $19.95 for heavy goods over 3kg

Regular Post 
Allow 3-5 business days after dispatch notification for your item to arrive.
*Please note that COVID-19 delays may apply, so if you need your parcel urgently please contact our team. 

Express Post

These orders will be sent to Australian Post's Express Service, and take 1-2 business days to arrive after dispatch.
*Please note that COVID-19 delays may apply, so if you need your parcel urgently please contact our team. 

NEW ZEALAND ORDERS
- Regular shipping fee starting at $9.95aud for orders up to 1kg. 
- Regular shipping fee of $14.95aud for orders between 1-2.5kg. 
- Free regular shipping on orders over $150aud
- Express options available
- Heavy goods over 2.5kg will have a $18.95 shipping fee


COVID-19 Delays
Please monitor your local situation for any delays on postage that might arise. 

International Orders
Due to COVID-19 our international orders may encounter delays. Please contact our team if you require your international order by a certain date.

Urgent Orders
We know that sometimes you need something in a hurry. If you need your products urgently for a wedding, use our chat box to speak to our team to make sure we deliver them to you immediately. 

All orders ship from The Whole Bride in Casuarina NSW. 

We want you to be completely satisfied with your purchase and experience with The Whole Bride. Our team are always on hand to discuss your needs, and you can process returns through our online system. 

Our policy lasts 30 days from delivery of your products. If 30 days have gone by since the delivery of your purchase, unfortunately we cannot accept a return. To be eligible for a return, your item must be unused, with tags still attached, and in original condition. It must also be in the original packaging.

We accept both refunds and exchange for store credit within the 30 day period. 

PLEASE COMPLETE THIS RETURNS CLAIM WITHIN 30 DAYS

Refunds on full price items
Please note refunds can only be processed back to the original payment method. Please allow up to 7 days for the refund to appear back in your account once you finalise the returns process. Original shipping costs will be deducted from the refunded amount.

Refunds are available for products purchased at full price (even if purchased during a promotional period). A refund will be processed for the amount paid for the product.

Refunds on sale items
We do not offer refunds on sale items. They are final clearance items. 

Return of earrings
Due to hygiene and health and safety reasons, we do not accept change of mind return requests.

Postage
The customer is responsible for postage costs incurred to send items back to The Whole Bride. 

Exchanges
We don't accept direct exchanges. Instead we will issue you a store credit to re-purchase your desired item/s. 

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