Shipping
Please note that all Click Frenzy sales will dispatch within 5 business days. If you need your order urgently, please select 'priority shipping' at the checkout. All sparklers + cannons can only be posted via regular post.
The Whole Bride ships from Australia, and ships worldwide.
All orders are sent via Australia Post's Regular Service within Australia, and then via third party postage services connected with Australia Post for global destinations.
Orders placed on our website are processed for delivery within 3 business days. If you purchased your order during or after a sale period, please allow up to 5 business days for processing and packing. Once your order is dispatched you will receive shipping confirmation and tracking details.
Urgent Orders
We know that sometimes you need something in a hurry. If you need your products urgently please select 'PRIORITY DISPATCH' at checkout.
If ordered prior to 11am AEST, we can dispatch your order on the same working day.
AUSTRALIAN ORDERS
Standard shipping (5-7 days* except WA)
- Up to $125.00 = $7.50
- Over $125.00 = Free
*Please note: Sparklers will have additional shipping charges that apply due to weight and shipping regulations and are excluded from free shipping offers.*
Express shipping (1-3 days* except WA)
- Up to $95 = $11.00
- Between $95.00 -$140.00 = $8.00
- Between $140.00 - $200 = $2.95
- Over $200 = free
Regular Post
Allow 5-7 business days after dispatch notification for your item to arrive.
*Please note that COVID-19 delays may apply, so if you need your parcel urgently please contact our team.
Express Post
These orders will be sent to Australian Post's Express Service, and take 1-3 business days to arrive after dispatch.
*Please note that COVID-19 delays may apply, so if you need your parcel urgently please contact our team.
NEW ZEALAND ORDERS
Current AUS Post shipping estimates:
- Express 6-10 business days
- Standard 8-14 business days
- Regular shipping fee starting at $9.95 AUD for orders up to 500gms.
- Regular shipping fee of $14.95 AUD for orders between 0.5-1kg
- Regular shipping fee of $23.95 AUD for orders between 1-2kg.
- Free regular shipping on orders over $150 AUD
- Express options available
- Heavy goods over 2.5kg will have a $18.95 shipping fee
International Orders
Due to COVID-19 our international orders may encounter delays. Please contact our team if you require your international order by a certain date.
**Please note that there might be some delays due to COVID-19, you will be sent tracking as soon as your order has been shipped. Unfortunately we cannot be held responsible for any orders that are delayed via the postal service which are beyond our control. Please be assured that are team are working hard behind the scenes to get your packages out as quickly as possible to mitigate any postal service delays**
All orders ship from The Whole Bride in Burleigh Heads, QLD. We also offer local pick-up from our Warehouse in Burleigh Heads.