The Whole Bride ships from Australia, and ships worldwide. 

All orders are sent via Australia Post's Regular Service within Australia, and then via third party postage services connected with Australia Post for global destinations.

Placed orders on our website are processed for delivery within 3 working days. All orders placed on public holidays will be dispatched the following business day. Once your order is dispatched you will receive shipping confirmation and tracking details. If you need your order urgently for a wedding please contact us on hello@thewholebride.com and we will prioritise your parcel for immediate dispatch. 

**Please note that there might be some delays due to COVID-19, you will be sent tracking as soon as your order has been shipped. Unfortunately we cannot be held responsible for any orders that are delayed via the postal service which are beyond our control. Please be assured that are team are working hard behind the scenes to get your packages out as quickly as possible to mitigate any postal service delays**

AUSTRALIAN ORDERS
Standard shipping (5-7 days* except WA)
- Up to $125.00 = $7.50
- Over $125.00 = Free
Please note that sparklers do not qualify for free shipping due to weights and regulations. 

Express shipping (1-2 days* except WA)
- Up to $95 = $11.00
- Between $95.00 -$140.00 = $8.00
- Over $140.00 = Free


Regular Post 
Allow 5-7 business days after dispatch notification for your item to arrive.
*Please note that COVID-19 delays may apply, so if you need your parcel urgently please contact our team.


Express Post

These orders will be sent to Australian Post's Express Service, and take 1-2 business days to arrive after dispatch.
*Please note that COVID-19 delays may apply, so if you need your parcel urgently please contact our team. 

 

NEW ZEALAND ORDERS
**Please note we are experiencing large delays getting our orders into New Zealand due to COVID-19 restrictions. Please see current shipping expectations below via Australia Post**

  • Express 8-14 business days
  • Standard 9-16 business days

- Regular shipping fee starting at $9.95aud for orders up to 1kg. 
- Regular shipping fee of $14.95aud for orders between 1-2.5kg. 
- Free regular shipping on orders over $150aud
- Express options available
- Heavy goods over 2.5kg will have a $18.95 shipping fee


COVID-19 Delays
Please monitor your local situation for any delays on postage that might arise. 

International Orders
Due to COVID-19 our international orders may encounter delays. Please contact our team if you require your international order by a certain date.

Urgent Orders
We know that sometimes you need something in a hurry. If you need your products urgently for a wedding, use our chat box to speak to our team to make sure we deliver them to you immediately. 

All orders ship from The Whole Bride in Casuarina NSW.